Frequently Asked Questions

Arete Medical Services LLC is an official authorized distributor of ROMTech PortableConnect in the United States. We provide FDA-approved home rehabilitation devices for knee replacement, hip replacement, ACL recovery, and other orthopedic surgeries. Our team is available 24/7 to help patients get started with their recovery journey.

Arete Medical Services LLC is an official authorized distributor serving patients throughout the United States. You can contact us at +1 (713) 832-9971, email ghodge@aretemedicalservices.com, or visit our contact page. We handle everything from insurance verification to device setup and ongoing support.

Choosing an official authorized distributor like Arete Medical Services ensures you receive genuine ROMTech devices, proper insurance processing, official pricing, manufacturer warranty support, and professional setup assistance. We work directly with ROMTech to provide the best patient experience.

You can purchase the ROMTech PortableConnect through Arete Medical Services LLC, an official authorized distributor. Contact us at +1 (713) 832-9971 for purchasing information. We serve patients throughout the United States and can ship the device directly to your home.

To order a ROMTech PortableConnect: 1) Contact us at +1 (713) 832-9971 or through our contact page, 2) We'll verify your insurance coverage, 3) Obtain physician prescription if needed, 4) Process the order and arrange delivery, 5) Schedule setup and training. The entire process typically takes 3-7 business days.

Yes, as an official distributor, Arete Medical Services ships ROMTech PortableConnect devices to all 50 US states. We work with nationwide shipping partners to ensure safe, timely delivery and can coordinate with your healthcare provider regardless of location.

ROMTech PortableConnect is widely recognized as one of the best knee rehabilitation devices available. It's FDA-approved, clinically proven to help patients recover in half the time compared to traditional physical therapy, and published in the Journal of Arthroplasty. The device delivers clinician-controlled therapy sessions directly to patients' homes.

ROMTech PortableConnect is used for home rehabilitation after: knee replacement (TKA), hip replacement (THA), ACL reconstruction, meniscus repair, other orthopedic surgeries, sports injuries, and post-surgical recovery. It provides clinician-controlled physical therapy that helps patients regain range of motion and reduce pain faster.

Yes, ROMTech PortableConnect is FDA-approved as a Class II medical device. It meets all federal safety and effectiveness standards for home rehabilitation equipment. As an official distributor, Arete Medical Services only provides genuine FDA-approved devices with full manufacturer support.

Yes, ROMTech PortableConnect is covered by Medicare and most major insurance plans including Blue Cross Blue Shield, United Healthcare, Aetna, Cigna, and Humana. As an official distributor, Arete Medical Services handles all insurance verification and claims processing. Contact us at +1 (713) 832-9971 for a free insurance verification.

The cost varies based on your insurance coverage. Most patients pay little to nothing out-of-pocket with Medicare or private insurance. Without insurance, typical costs range from $3,000-5,000 for the full treatment program. Contact Arete Medical Services at +1 (713) 832-9971 for a free insurance verification and pricing specific to your situation.

Yes, Medicare covers ROMTech PortableConnect when medically necessary and prescribed by a physician. Most Medicare patients have minimal out-of-pocket costs. As an official distributor, we handle all Medicare paperwork and claims processing to make the process simple for you.

Yes! Arete Medical Services is based in Houston, Texas, and serves all of Texas including Houston, Dallas, Austin, San Antonio, Fort Worth, El Paso, Arlington, Corpus Christi, Plano, Lubbock, and all other Texas cities. We provide ROMTech PortableConnect devices with free delivery, setup, and support throughout the entire state.

Yes, Arete Medical Services LLC is an official authorized distributor of ROMTech PortableConnect based in Houston, Texas. We serve Houston and the surrounding areas including The Woodlands, Sugar Land, Pearland, Katy, and all of Greater Houston. Contact us at +1 (713) 832-9971 for same-day consultations in the Houston area.

We serve all of Texas and the entire Southern United States including: Louisiana (New Orleans, Baton Rouge), Oklahoma (Oklahoma City, Tulsa), Arkansas (Little Rock), Mississippi (Jackson), New Mexico (Albuquerque), and Alabama (Birmingham, Mobile). We provide the same high-quality service and support to all Southern states.

Yes! We deliver ROMTech PortableConnect devices to all areas of Texas, including rural communities. Whether you're in a major city or a small town, we'll ship the device directly to your home with full setup instructions and remote support. Our 24/7 support line is always available.

We accept Medicare and most major insurance plans in Texas including: Blue Cross Blue Shield of Texas, United Healthcare, Aetna, Cigna, Humana, and most other providers. Contact us at +1 (713) 832-9971 for a free insurance verification specific to your Texas plan.

Arete Medical Services LLC is a trusted supplier of knee rehabilitation devices as an official authorized distributor of ROMTech PortableConnect. We provide comprehensive support including: device delivery, insurance processing, setup assistance, patient training, ongoing technical support, and direct communication with your healthcare team.

As an official ROMTech distributor, we provide: insurance verification and claims processing, device delivery and setup, patient and caregiver training, 24/7 technical support, warranty service, coordination with your healthcare providers, and ongoing therapy monitoring. We're here to support you throughout your entire recovery.

Contact us anytime: Phone: +1 (713) 832-9971 (Available 24/7), Email: ghodge@aretemedicalservices.com, Website: Visit our contact page for the online form. We respond to all inquiries within 24 hours and provide same-day assistance for urgent needs.

Yes! Arete Medical Services provides FREE ROMTech PortableConnect home delivery throughout Houston, Texas, and the Southern USA. We deliver the knee rehab device directly to your home, including setup and training. Available for Houston, Katy, Sugar Land, The Woodlands, Cypress, Pearland, Pasadena, Baytown, Spring, Humble, League City, and all surrounding areas.

Comprehensive ROMTech device support includes: FREE home delivery and setup, in-person or virtual training, 24/7 technical support hotline (+1 713-832-9971), troubleshooting assistance, device pickup after treatment completion, patient education materials in English and Spanish, and coordination with your healthcare team. Our Houston-based support team is always available.

Yes! Setup and training for your knee rehab device is included at no extra cost. We'll deliver the ROMTech PortableConnect to your home, set it up, and provide complete training for you and your caregiver. We ensure you're comfortable using the device before we leave. Follow-up support is available 24/7.

Yes, we provide comprehensive ROMTech patient education including: instructional videos, written guides in English and Spanish, usage demonstrations, exercise protocols, troubleshooting tips, and ongoing support. Our goal is to ensure you feel confident using your PortableConnect knee therapy device at home.

When you complete your therapy program, we arrange FREE device pickup from your home. Simply call us at +1 (713) 832-9971 when your physician or therapist says you're finished. We'll schedule a convenient pickup time. No need to package or ship anything - we handle everything!

Yes! The ROMTech PortableConnect is an FDA-approved total knee replacement rehab device (TKA rehab device). It's specifically designed for post-operative knee therapy at home after total knee arthroplasty. Clinical studies show patients using PortableConnect after knee replacement achieve full range of motion in half the time compared to traditional physical therapy. Perfect for preventing knee stiffness after knee replacement.

Absolutely! The ROMTech PortableConnect is an effective ACL surgery rehab device. It helps with post-op knee therapy after ACL reconstruction, providing controlled range of motion exercises to improve knee flexion and extension. Used by athletes and active individuals for after ACL surgery home rehab. Helps with early mobility after knee surgery and prevents knee stiffness.

Yes, the PortableConnect is an excellent partial knee replacement rehab device. It provides gentle, controlled therapy perfect for unicompartmental knee arthroplasty recovery. The device adjusts to your specific needs and helps improve knee range of motion after surgery while preventing stiffness.

The ROMTech PortableConnect works excellently as a meniscus surgery rehab device and knee arthroscopy rehab device. It's also effective for MCL surgery rehab and patellar tendon repair rehab. The device provides gentle, controlled motion perfect for these procedures. Many orthopedic surgeons prescribe PortableConnect for various knee surgeries.

The PortableConnect prevents knee stiffness after knee replacement and other surgeries by providing consistent, controlled range of motion exercises starting immediately after surgery. It's a proven device for knee stiffness after surgery, helping improve knee range of motion after surgery through gradual flexion and extension exercises. Early mobility after knee surgery is key to preventing complications.

Yes! ROMTech PortableConnect typically has knee rehab device insurance coverage through Medicare and most major insurance plans. As a qualified orthopedic DME provider (Durable Medical Equipment), we handle all insurance verification and billing. The knee therapy device is covered by insurance when prescribed by your physician. We verify your coverage before delivery.

Yes, Medicare covers the ROMTech PortableConnect as a Medicare knee rehab device when medically necessary and prescribed by your doctor. Most Medicare patients have minimal out-of-pocket costs. As an experienced DME provider, we handle all Medicare paperwork, prior authorization, and claims processing. Call +1 (713) 832-9971 for FREE Medicare verification.

Some insurance plans require prior authorization for the knee rehab device. Don't worry - we handle the entire prior authorization knee rehab device process for you! Our team submits all necessary documentation to your insurance company. This typically takes 3-5 business days. We'll keep you informed throughout the process.

Yes, the ROMTech PortableConnect is a physician prescribed knee rehab device. You'll need a prescription knee therapy device order from your orthopedic surgeon or physician. We can coordinate with your doctor's office to obtain the necessary prescription and documentation for insurance coverage. It's a simple process we handle daily.

Arete Medical Services is a registered orthopedic DME provider (Durable Medical Equipment provider) and home medical equipment knee rehab supplier. We are a qualified post-op DME knee surgery provider serving Houston, Texas, and the Southern USA. We're enrolled with Medicare and most major insurance networks. Contact us for specific provider information needed for your insurance.

Yes! We provide FREE ROMTech PortableConnect home delivery to all Houston suburbs including: Katy, Sugar Land, The Woodlands, Cypress, Pearland, Pasadena, Baytown, Spring, Humble, and League City. We deliver the knee therapy device directly to your home with setup and training included. Same-day or next-day delivery available in most areas.

Yes! Arete Medical Services is the ROMTech provider for all Greater Houston areas. We serve: Katy, Sugar Land, The Woodlands, Cypress, Pearland, Pasadena, Baytown, Spring, Humble, League City, Missouri City, Stafford, Richmond, Rosenberg, Friendswood, Webster, Clear Lake, Kingwood, Conroe, Tomball, Magnolia, and all surrounding communities. Call +1 (713) 832-9971 to confirm your area.

ROMTech delivery Houston is typically same-day or next-day! Once your prescription and insurance are approved, we can usually deliver your knee rehab device Houston within 24-48 hours. For urgent post-op needs, we prioritize delivery. Our Houston-based team ensures fast, professional service with setup and training included.

Physical therapy at home knee rehabilitation with ROMTech PortableConnect is easy and effective! The device provides in-home knee therapy through controlled, clinician-programmed exercises. You perform your home exercise program knee surgery sessions at home while your therapist monitors your progress remotely. It's convenient, effective, and covered by insurance. No need to travel to a clinic!

A home knee rehabilitation device like the ROMTech PortableConnect is an at-home knee rehab equipment system that brings professional physical therapy to your home. This knee rehab machine at home provides controlled range of motion exercises, tracks your progress, and connects you with your therapist remotely. It's perfect for post-surgical rehabilitation knee recovery.

Yes! The PortableConnect provides safe, effective knee flexion extension therapy at home. The device gently moves your knee through flexion (bending) and extension (straightening) exercises, helping improve your knee range of motion machine capabilities. It's the same quality therapy you'd receive in a clinic, but in the comfort of your home.

Clinical studies show in-home knee therapy with ROMTech PortableConnect is MORE effective than traditional clinic visits! Patients using the home knee therapy device achieve better outcomes in less time because they can do therapy multiple times per day. Plus, it's more convenient - no driving, no waiting rooms, and therapy on your schedule.

¡Sí! Ofrecemos servicios completos en español para rehabilitación de rodilla en casa con el dispositivo de rehabilitación de rodilla ROMTech PortableConnect. Nuestro equipo bilingüe puede ayudarle con: terapia de rodilla en casa, recuperación después de reemplazo de rodilla, y rehabilitación postoperatoria de rodilla. Llame al +1 (713) 832-9971 para asistencia en español. (Yes! We offer complete services in Spanish for home knee rehabilitation with the ROMTech PortableConnect knee rehabilitation device. Our bilingual team can help you with: home knee therapy, recovery after knee replacement, and post-operative knee rehabilitation.)

Sí, proporcionamos materiales educativos completos en español incluyendo: guías de uso del dispositivo, instrucciones de ejercicios, videos instructivos, y soporte telefónico en español 24/7. Nuestro objetivo es asegurar que se sienta cómodo usando su dispositivo de terapia de rodilla en casa. (Yes, we provide complete educational materials in Spanish including: device usage guides, exercise instructions, instructional videos, and 24/7 Spanish phone support.)

Yes, ROMTech PortableConnect is clinically proven and published in peer-reviewed medical journals including the Journal of Arthroplasty. Clinical studies show patients recover range of motion in half the time, experience less pain, use fewer narcotics, and have better outcomes compared to traditional physical therapy.

Orthopedic surgeons and physical therapists consistently praise ROMTech PortableConnect for superior patient outcomes. The device has been recognized by Fast Company as one of the Most Innovative Companies and is recommended by leading orthopedic practices nationwide. Visit our research page for detailed clinical evidence.